All services
Capacity modelling
Work force planning
Match staffing to demand across sites and shifts without over-hiring or burning out teams.
8-14%
reduction in staffing cost
Fewer
understaffed peak intervals
Scenario
planning in minutes, not weeks
The problem
Headcount plans built in spreadsheets go stale the week they are approved. We model demand, attrition, and skill supply together and re-plan continuously.
What you get
- Capacity model
- Scenario planning tool
- Hiring and roster recommendations
How we approach it
- 01
Demand-to-effort translation by role, skill, and channel
- 02
Attrition and hiring-funnel modelling with lead times built in
- 03
Scenario planner for volume shocks, seasonality, and cost targets
- 04
Roster optimisation respecting compliance and fairness constraints