Case studies

Work that stayed in production

A selection of engagements, most of which ran for years rather than sprints.

Telecom

Nine years of churn and reporting analytics for a US telecom giant

The challenge

Fragmented reporting and no reliable early warning on subscriber churn across a very large customer base.

What we did

Rebuilt the reporting layer on a governed warehouse, then layered survival and uplift models to rank at-risk subscribers by saveable value.

9 yrs

continuous partnership

60%

less manual reporting effort

Weekly

refreshed churn risk scores

Retail

Assortment and demand planning for a home furnishing retailer

The challenge

Store-level over- and under-stocking driven by rules-of-thumb planning and slow-moving seasonal signals.

What we did

Hierarchical forecasting with promotion and seasonality effects, feeding a store-SKU replenishment recommendation used by planners.

25+

DC scientists and engineers embedded

5 yrs

of continuous delivery

Lower

stockouts and markdown waste

Pharma

Inventory balance for a global pharmaceutical company

The challenge

Simultaneous overstocking and understocking across distribution, with forecasts that ignored regional demand shifts.

What we did

Segmented forecasting by product velocity plus a safety-stock optimiser tuned to service-level targets per region.

Measurable

inventory cost savings

Improved

forecast accuracy

Faster

planner decision cycle

Product

DCHire — building a hiring intelligence SaaS product

The challenge

HR teams had no shared way to see candidate hiring behaviour, leading to drop-offs and repeated bad hires.

What we did

Designed and shipped a multi-tenant platform where companies share hiring experience, with an AI-first delivery pod handling product, data, and engineering.

0 to 1

product built and launched

Multi-tenant

platform architecture

Shared

hiring signal across companies

In their words

"Decision Culture has been supporting our analytics & reporting needs over 9 years. DC leadership team is very flexible and always available when needed. Resources are top notch."

US Telecom Giant

"We worked with Decision Culture for 5 years straight, every time the experience has been great. A team of 25+ data scientists and data engineers from Decision Culture have been an asset. Truly impressed by the consistency of results delivered."

Home Furnishing Retailer

"Enlisting the services of Decision Culture turned out to be pivotal for our operations. Not only were they prompt, they went above and beyond when it came to delivery, completing the project ahead of schedule."

Indian Digital Firm

"Decision Culture was quickly onto our problem of over stocking and under stocking of inventories. We saw significant improvements right away and, in time, measurable benefits through better sales forecasting and cost savings in inventory management."

Global Pharmaceutical Company

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